ROLE: Service Advisor
LOCATION: Eastbourne
SALARY: 32k basic – 45k ote + benefits
HOURS: Monday to Friday 8.30 – 5.30. 1 in 3 Saturdays 8.30 – 12.30

Flame Recruitment is currently looking to recruit a Service Advisor for our clients dealership.

Duties:
• You will be the main key point of contact for customers whilst their vehicle is on site.
• You will manage all service walk-in enquiries on behalf of the dealership
• Liaising with other departments to provide customers with accurate and competitive pricing for work requirements.
• Handing over and accepting vehicles onto site recording details
• Upsell additional work and documenting all findings
• Contacting all customers personally the day prior for a pre call
• Carrying out duties whilst adhering to Brand service requirements
• Carry out all previous history checks on vehicle to ensure correct work is allocated

About you:
• Excellent administration and interpersonal skills to talk through and schedule work through the workshop.
• Be an effective communicator
• Have experience in a highly focused, customer-facing role
• Have had previous relevant experience within the automotive industry would be an advantage but not essential.
• Be passionate about delivering an exceptional customer experience
• Be organised and have good attention to detail

To apply for this vacancy, please get in touch with Flame Recruitment.

You can also visit our website to see our available roles all over the UK.

At Flame Recruitment, we specialise in automotive industry roles, supporting career growth across the motor trade. We have thousands of vacancies throughout the UK — from admin to senior management.