ROLE: Diagnostic Technician
LOCATION: South West London
SALARY: 39k basic, 80k ote + company benefits
HOURS: Monday to Friday 8.30 – 5.00. 1 in 3 Saturdays 8.00 – 1.00

Your expertise as a Diagnostic Technician involves interpreting complex error codes and performing precise troubleshooting to pinpoint mechanical or electrical issues.

You play a critical role in maintaining vehicle performance and reducing downtime by providing accurate repairs and maintenance recommendations.

This position demands expertise in automotive systems, electrical components, and industry-standard diagnostic tools is essential for accurate fault detection and timely maintenance.

Tasks:
• Undertake diagnostic activities to identify causes and solutions for customer vehicle issues
• Conduct electronic visual health checks on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
• Complete scheduled vehicle servicing in line with manufacturer guidelines
• Liaise directly with customers and service advisors, providing outstanding customer service
• Ensure vehicle servicing activities are completed in a safe and high-quality manner, in line with both internal and manufacturer requirements
• Participate in ongoing training and development to ensure product and service knowledge is up to date
• Assist and coach your colleagues with technical assistance.
• Maintain a clean & safe work bay.

Skills:
• Relevant City & Guilds, BTEC or NVQ accreditation
• Previous work experience in a franchise dealership
• Highly skilled in fault diagnosis
• Ability to work as part of a team.
• Commitment to delivering first class customer service.
• Able to plan, organise self and meet agreed work deadlines.
• Full Clean Driving Licence Required

Benfits:
• Highly competitive salary and bonus scheme
• Full training and support to help you immerse yourself in the role.
• Genuine career progression
• 30 days annual leave including bank holidays, increasing on tenure
• Loyalty & Long Service Awards
• Life Insurance
• Car Leasing Scheme
• Eyecare Vouchers
• Discounts on car purchases / repairs / parts
• Employee Assistance Programme

Apply only if you have:
• Motor Vehicle Technician background within the UK automotive industry
• Level 3 in City & Guilds or IMI
• Full UK driving licence
• The right to work in the UK (sponsorship is not available)