ROLE: Aftersales Advisor
LOCATION: Guildford
SALARY:40k + company benefits
HOURS: Mon – Fri 8 to 530. 1 Saturday in 3, 8 to1

Flame Recruitment is looking for a Aftersales Advisor / Service Advisor / Parts Advisor to join our clients dealertsgip in Guildford.

The Role:
You will be the face and voice of our aftersales department, ensuring every customer receives a high level of service.

As a Service Advisor, you will:
• Act as the primary point of contact for customers, from initial booking to customer collection.
• Translate "mechanic-speak" into clear, helpful updates for customers.
• Upsell relevant products and services (VHCs, service plans, and Warranties) with integrity.
• Maintaining thorough product expertise and updating your knowledge through manufacturer led training, both in person and online.

As a Parts Advisor, you will:
• Manage parts stock levels and fulfil orders for both the workshop and retail customers.
• Utilise Honda systems to accurately identify and source components.
• Handle deliveries, returns, and core units with clinical efficiency.

About you:
• Previous experience in a UK franchised dealership (Aftersales, Service, or Parts) is essential.
• You can handle a busy phone line and a face-to-face queue with a smile and a calm head.
• Familiarity with Dealer Management Systems (DMS) like Kerridge/ RTC / Manufacturer systems
• Full UK driving licence and a manageable commute to our Churt location.

Benefits:
• Workplace pension
• 25 days holiday plus bank holidays
• Refer a friend rewards
• Discounted sales, MOT, products, parts & servicing
• Bonus scheme

To apply for this Service Advisor / Aftersales Advisor vacancy, please get in touch with Flame Recruitment.

You can also visit our website to see our available Service Advisor / Aftersales Advisor roles all over the UK.

At Flame Recruitment, we specialise in automotive industry roles, supporting career growth across the motor trade. We have thousands of vacancies throughout the UK — from admin to senior management.