Service Advisor
Crawley
35k OTE + benefits
Monday to Friday 8.00 – 5.30. NO SATURDAY ROTA!

Flame Recruitment is looking for a Senior Service Advisor to join their clients busy Crawley based dealership.

Your role will be to receive customers and their vehicles, in a friendly and professional manner, plus discuss and confirm their requirements. You will also take responsibility for the customer relationship whilst their vehicle is in for a service or repair.

To be considered for this role, you must have a passion for delivering great customer service, be very friendly and get a buzz out of building new and lasting relationships with our customers.

You will need to be methodical, self-motivated, have great organisational skills and enjoy using your sales skills to sell other products and services that the customers may want or need.

Duties:
• Responding to customer requests
• Booking in vehicles for service / repair
• Checking in vehicles
• Track vehicle through the workshop
• Handover the vehicle
• Achieve incremental sales
• Use technology effectively
• Manage your own performance
• Contribute to effective working
• Deal with customer complaints
• Contribute to improved service processes
.
YOU:
• Previous Service Advisor / Aftersales Advisor in a main dealership or independent workshop
• Excellent customer service skills
• Full UK DL

BENEFITS:
• Competitive salaries depending on experience
• Vehicle purchase discounts
• Tool insurance scheme
• Employee wellbeing programme
• Customer introduction rewards
• Employee introduction rewards
• Savings plan
• Performance bonuses
• Subsidised car scheme
• Discounts on servicing & parts for family
• No weekend working
• Employee recognition awards
• Staff incentives, hotel breaks
• Career development
• Training programmes and rewards

To apply for this Service Advisor vacancy, please get in touch with Flame Recruitment.

You can also visit our website to see our available Service Advisor / Aftersales Advisor roles all over the UK.