ROLE: Transaction Manager
LOCATION: Worle
SALARY: 30k basic 60k OTE + car + benefits
HOURS: DAY OFF IN THE WEEK, EVERY OTHER SUNDAY – 1 IN 4 SATURDAYS OFF

Flame Recruitment is looking for an experienced Transaction Manager to join our client’s dealership in Weston-super-Mare.

As a Transaction Manager you will be managing a small team and will transact the vehicle sale, finance, insurance products, service plans and warranties based on our customers’ demands and needs. You will ensure compliance with the Financial Conduct Authority guidelines are adhered to at all times.

Responsibilities of the Transaction Manager:
• Maintain the relationship with the customer throughout their purchasing journey, signposting the process involved from order to delivery with an agreed contact plan.
• Ensure the process, policies and procedures are being correctly adhered to by all departments including; product genius, administration, workshop control, body shop and valet team for a successful customer journey.
• Conduct and assist with daily meetings, reviewing latest news from the brand, Google reviews, scorecard, best practice and latest social media content.
• Lead the team of Product Geniuses, coaching and developing the team as required.
• Review and communicate customer satisfaction results, consistently looking at ways to improve.
• Develop strategies, objectives and action plans to increase business and ensure sales targets are achieved and exceeded.

To apply for this role, please send your CV to Katy at Flame Recruitment.

At Flame Recruitment, we specialise in automotive industry roles, supporting career growth across the motor trade. We have thousands of vacancies throughout the UK — from admin to senior management.