SALARY
£30.5k basic + £5k bonus + benefits
LOCATION
Norwich, Norfolk
WORKING HOURS
Mon-Fri 8.00am-5.30pm + Saturday rota
TYPE
Full Time
Why apply through Flame Recuitment?
Automotive Recruitment Specialist
Fast response from our team
We will not share you details without speaking to you
The Role
As a Parts Advisor, you will work closely with the Sales Manager and wider team to help deliver the business plan, support sales objectives, and provide a high level of service to customers. This role would suit someone who enjoys building relationships, identifying the correct parts, managing customer enquiries, and working in a fast-paced parts sales environment.
Working hours: Monday to Friday 8.00am - 5.30pm, 1 in 3 Saturdays 8.00am - 12.30pm
Key Responsibilities
What We're Looking For
• Achieve personal KPIs and revenue objectives with target customers
• Accurately identify parts to meet customer sales requirements
• Use product promotions effectively to achieve targets
• Identify and develop sales opportunities within the customer base
• Maintain product knowledge and awareness of competitor activity
• Build strong customer relationships through phone and face-to-face contact
• Progress orders, respond to requests, and provide expert advice
• Handle incoming calls and customer enquiries within KPIs
• Use systems accurately to search and order parts
• Complete documentation accurately and promptly
• Deal with cash and credit card transactions
• Proven track record in building relationships and achieving sales targets
• Experience in B2B, fast-paced sales, telesales, or parts sales
• Confident communicator with strong customer service skills
• Excellent verbal and written communication
• Team player with drive and determination
• Excellent attention to detail and accurate record keeping
• IT literate, ideally with working knowledge of Excel
• Passion for the automotive industry
Parts Advisor
