SALARY
31k basic, 40k OTE + benefits
LOCATION
Brighton, East Sussex
WORKING HOURS
Monday to Friday 8.00am – 6.00pm. 1 in 4 Saturdays 8.00am – 12.00pm
TYPE
FULL_TIME
Why apply through Flame Recuitment?
Automotive Recruitment Specialist
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The Role
Flame Recruitment is hiring for a Main dealer group seeking an experienced Service Advisor in Brighton. In this customer-facing role you'll schedule and log appointments and MOTs, prepare accurate job cards, keep customers updated throughout their vehicle’s visit, arrange payments, manage courtesy cars and follow up on service plans and contact details, while liaising with the sales team to help promote new and used vehicle opportunities.
Suited to an enthusiastic, well-organised advisor who enjoys learning new technology, you’ll bring motor industry experience, knowledge of service procedures and a full UK driving licence. Hours are Monday to Friday 8.00am–6.00pm with 1 in 4 Saturdays 8.00am–12.00pm. Package includes £31k basic, £40k OTE + benefits, 25 days’ holiday plus bank holidays, staff car benefit, discounted private healthcare, pension, employee discounts and a supportive environment, with group training leading to accredited status.
Key Responsibilities
What We're Looking For
• Liaise with customers regarding outstanding work and follow up on Service Plans.
• Log all appointments, reservations, and MOT’s are added to the database.
• Capture customer email addresses and assist in increasing the customer database.
• Deliver excellent customer service and obtain payments for service work and repairs.
• Maintain communication with the customer whilst their vehicle is at the branch.
• Complete job cards with accurate information.
• Liaise with the Sales Department to promote the sale of new/used vehicles.
• Book out and control ‘courtesy cars’.
• Previous experience in the Motor Industry
• Knowledge of servicing department procedures
• Full UK DL
• Competitive salary: Competitive pay for its employees.
• Minimum of 25 days holiday + Bank Holidays
• Staff car benefit scheme
• Discounted private health care scheme,
• Pension scheme.
• Supportive and friendly atmosphere, with good management and HR support.
• Employees receive discounts on services and cashback offers.
Service Advisor
