SALARY
30k basic, 37k OTE + benefits (shown below)
LOCATION
Bristol
WORKING HOURS
Monday to Friday, 8.30am – 6.00pm. 1 in 3 Saturdays 8.30am – 12.30pm paid @ overtime
TYPE
FULL_TIME
Why apply through Flame Recuitment?
Automotive Recruitment Specialist
Fast response from our team
We will not share you details without speaking to you
The Role
As a Service Advisor with a main dealer group in Bristol, you'll be the first point of contact for customers, booking in maintenance and repairs and keeping work flowing smoothly between front-of-house and workshop. You’ll manage computer-based jobs, purchasing and invoicing on the system, explain findings clearly, and make appropriate aftersales recommendations while maintaining accurate vehicle histories and an up-to-date customer database.
This role suits an experienced motor industry Service Advisor with strong organisation and IT skills and a full UK driving licence. You’ll work Monday to Friday 8:30–6:00, with 1 in 3 Saturday mornings (8:30–12:30) paid at overtime. The package includes 30k basic, 347 OTE, plus benefits such as 22 days’ holiday plus bank holidays, a pension, discounted car purchase, Cycle to Work after probation, wellbeing support, and complimentary eye tests and flu vouchers.
Key Responsibilities
What We're Looking For
• Supporting Customers: You'll be the friendly face that helps customers with their service and repair needs, ensuring everything is handled professionally and efficiently.
• Coordinating Repairs: Work closely with our workshop team to ensure vehicles move smoothly through the repair process.
• Managing the Details: Keep on top of computer-based jobs, purchasing, and invoicing while protecting the interests of both our customers and the company.
• Providing Clear Solutions: If there are any faults or repairs needed, you'll explain them to customers in a way that's easy to understand and offer clear, practical solutions.
• Keeping Records Spotless: Accurately maintain customer and vehicle details, including service histories.
• Upselling with Care: Use your knowledge of our aftersales products and services to recommend the right options to our customers when appropriate.
• Staying Organised: Keep the customer database updated and always ready for action!
• Previous / current Service Advisor experience within the motor industry
• Great organisation/admin skills and experience using computer systems
• Full UK DL
• Holiday Allowance – Enjoy 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us.
• Pension Scheme – We contribute to your future with company-backed pension support.
• Exclusive Employee Schemes – Take advantage of our discounted car purchase programme and Cycle to Work scheme after completing your probation.
• Wellbeing Support – Your wellbeing matters to us. Employees can access recruitment support, guidance and resources covering mental health, wellbeing and life's challenges.
• Health Benefits – We provide complimentary eye tests and flu vaccination vouchers to help you stay healthy year-round.
Service Advisor
