SALARY
30k basic, 34k OTE + benefits (shown below)
LOCATION
Hull, Yorkshire
WORKING HOURS
Monday to Friday, 8.00am – 5.00pm OR 9.00am – 6.00pm. NO SATURDAY ROTA!
TYPE
FULL_TIME
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Automotive Recruitment Specialist
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The Role
Join a main dealer group in Hull as a Service Advisor, guiding customers through estimates, bookings and scheduling for servicing and repairs. You’ll advise on recommended work and value products, authorise and invoice accurately, and act as the primary point of contact, keeping customers informed and resolving concerns. Working closely with the aftersales team, you’ll support a smooth, efficient workflow, providing coaching and day‑to‑day help to colleagues to deliver a seamless experience.
This role suits an experienced motor industry Service Advisor with solid admin and IT skills, confidence supporting others through training and upskilling, and a Full UK driving licence. In return, you’ll receive a 30k basic (34k OTE), Monday to Friday hours—either 8am–5pm or 9am–6pm—with no Saturday rota, plus generous leave that grows with service, enhanced family and wellbeing cover, brand‑partner training, and attractive colleague discounts.
Key Responsibilities
What We're Looking For
• Providing estimates, booking and scheduling service/repair work
• Advise a recommended course of action and accurately invoice for work carried out
• Ensure customers are fully informed of all available extras, accessories and value products
• Be a main point of contact and offering support and guidance to customers and managing customer complaints
• Work with the aftersales team providing coaching and support to ensure an efficient and seamless experience for our customers
• Previous / current Service Advisor experience within the motor industry, knowledgeable of how the department can operate efficiently and effectively, supporting service advisors, training and upskilling
• Great organisation/admin skills and experience using computer systems
• Full UK DL
• Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support: Enhanced paid maternity and paternity leave
• Wellbeing & protection: Life assurance, pension, enhanced sickness cover
• Training & development: From foundation to advanced levels through brand partner training and our best-in-class leadership development
• Colleague car purchase scheme & servicing discounts
• Cycle-to-work and discounted gym schemes
• Referral scheme up to £1,000
Service Advisor
