SALARY
30k basic + £850 pm bonus + benefits
LOCATION
Aylesbury, Buckinghamshire
WORKING HOURS
Mon-Fri 8.00am-5.30pm. 1 in 2 + Saturday rota
TYPE
Full Time
Why apply through Flame Recuitment?
Automotive Recruitment Specialist
Fast response from our team
We will not share you details without speaking to you
The Role
Flame Recruitment is looking for an experienced Service Advisor to join a confidential automotive employer automotive employer.
Working hours: Monday to Friday 8.00am – 5.30pm. 1 in 2 Saturdays 8.00am – 12.00pm
Key Responsibilities
What We're Looking For
• Working closely with customers to arrange and plan out servicing and repairs on their vehicles
• Provide accurate estimates for servicing and repairs
• Ensuring the customer is fully aware of the likely costs and timescales involved and setting expectations accordingly
• Work with colleagues across the dealership (including parts, technicians and sales) to provide the best service
• Organise the collection and delivery of cars for delivery
• Encourage the sale of parts, accessories and service plans whenever possible
• Acting on opportunities to sell additional products/services and market current promotions
• Contact customers to update on workshop progress, agreeing any additional spends
• Follow key processes to achieve excellent customer service and upsell targets
• Write job cards and brief technicians on work coming
• Deliver excellent customer service at all times
• Be an experienced Service Advisor within the Automotive industry
• Excellent interpersonal skills and desire to deliver a great service
• Full UK DL
• Have a desire to strive and hit sales targets
• £30k basic salary
• £850 per month bonus opportunity
• Company benefits package
• Main dealership environment
• Supportive team
• Career development opportunities
• Ongoing training
• Stable, permanent opportunity
Service Advisor
