SALARY
34k basic, 37k OTE & benefits
LOCATION
Oxford, Oxfordshire
WORKING HOURS
Monday to Friday 8.00am – 6.00pm. 1 in 3 Saturdays 8.30am – 1.00pm
TYPE
FULL_TIME
Why apply through Flame Recuitment?
Automotive Recruitment Specialist
Fast response from our team
We will not share you details without speaking to you
The Role
Flame Recruitment is seeking a Service Advisor for a main dealer group in Oxford. You’ll be the first point of contact, welcoming customers, booking and managing workshop diaries, and keeping them informed. Working closely with technicians, you’ll coordinate progress, explain repair work and costs clearly, and identify additional services where appropriate. Accuracy with booking systems, job cards, invoicing and records is central to the role.
This suits a motor industry Service Advisor with strong organisation and IT skills and a full UK driving licence, confident supporting colleagues and helping to upskill the team. You’ll work Monday to Friday 8.00am–6.00pm with 1 in 3 Saturday mornings 8.30am–1.00pm, earning £34k basic, £37k OTE plus benefits. Expect a supportive culture with training, employee discounts and wider perks including pension, life assurance and retail discounts, plus exposure to a new, rapidly growing automotive brand.
Key Responsibilities
What We're Looking For
• Greet customers and provide exceptional service
• Schedule and manage vehicle service appointments
• Liaise between customers and technicians
• Explain repair work and costs clearly
• Upsell additional services when appropriate
• Ensure a smooth and efficient workshop flow
• Liaise with technicians to coordinate the work schedule and progress updates
• Accurately manage booking systems, job cards, invoicing and customer records
• Previous / current Service Advisor experience within the motor industry, knowledgeable of how the department can operate efficiently and effectively, supporting service advisors, training and upskilling
• Great organisation/admin skills and experience using computer systems
• Full UK DL
• Why Join Us?
• Competitive basic salary + performance-based bonuses
• Ongoing training and career development
• Friendly, supportive work environment
• Employee discounts on servicing, vehicle parts & vehicles
• Opportunity to work with a new and rapidly growing automotive brand
• Pension, life assurance, health and retail discounts
Service Advisor
