SALARY
40k basic + 10k bonus + Car + Benefits
LOCATION
Hertfordshire, Hertfordshire
WORKING HOURS
Hours to be confirmed
TYPE
Full Time
Why apply through Flame Recuitment?
Automotive Recruitment Specialist
Fast response from our team
We will not share you details without speaking to you
The Role
Flame Recruitment is recruiting for a Service Manager in Hertfordshire, offering £40k basic, £10k bonus, company car and benefits. This role will support the Divisional Aftersales Manager in leading the aftersales operation, managing Service Advisors and Technicians, improving department performance and delivering a strong customer experience.
Key Responsibilities
What We're Looking For
• Lead a team of Service Advisors and Service Technicians.
• Supervise daily operations, including workload distribution, service scheduling, and customer interactions.
• Work with the Divisional Aftersales Manager to optimise the efficiency and performance of all departments within the Aftersales operation.
• Ensure a seamless, customer-centric operation that consistently delivers an exceptional customer experience.
• Apply a commercially minded approach to identify and capitalize on opportunities for revenue growth.
• Set, track, and exceed performance targets to drive departmental success.
• A full valid UK driving licence is essential.
• An excellent understanding of Health & Safety best practice. Excellent communication skills.
• Previous motor industry experience.
• Experience of managing a team
• Experience of working in a sales environment and/or a customer facing role would be beneficial.
• To be able to maintain a safe and productive working environment at all times.
• You will need excellent customer service skills, in order to build a strong rapport with our customers.
• You will need to be highly organised and have excellent attention to detail.
• Access to our in-house training academy for everyone
• Internal career progression opportunities across our various brands and locations
• High street discounts
• Wellbeing portal
• Employee assistance programme
• Purchase, service and parts discounts
• Employee referral scheme
• Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme
Service Manager


